We all agree that public AI tools are fantastic for general tasks such as brainstorming ideas and working with non-sensitive customer data. They help us draft quick emails, write marketing copy, and even summarize complex reports in seconds. However, despite the efficiency gains, these digital assistants pose serious risks to businesses handling customer Personally Identifiable Information (PII). Most public AI tools use the data you provide to train and improve their models.

Picture this: your business’s front door is locked tight, alarm systems are humming, and firewalls are up, but someone sneaks in through...