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Automotive

Industries / Automotive

IT and Compliance
Built for Dealerships.

Auto dealerships face a unique combination of IT challenges. FTC Safeguards compliance, complex DMS environments, multi-location networks, and a constant stream of third-party integrations all converge on the same store.

We work with single-point and multi-rooftop dealerships across Texas and Tennessee. We deliver managed IT and cybersecurity programs built specifically around the demands and compliance requirements of the automotive retail industry.

What We Deliver
A documented, auditable FTC Safeguards compliance program.
Consistent IT policies enforced across all rooftops.
Secure DMS integrations and third-party vendor access.
Cyber insurance premium reductions through verified security controls.
Faster resolution of DMS and workstation issues.
An IT partner who understands automotive dealership operations.
Quick Answer

Dealership IT and Security, in Plain Terms

A dealership depends on its sales, service, parts, phone, and finance systems all day. One outage can stop deals, delay repairs, and frustrate customers.

We manage the technology behind those teams. We also help the dealership build and maintain the safeguards required for customer financial data.

  • Workstations, servers, Wi-Fi, and phones receive ongoing support.
  • DMS access is limited to the people who need it.
  • Outside vendors receive controlled access instead of open access.
  • MFA and endpoint security reduce the risk of stolen accounts.
  • Backups are checked so important data can be restored.
  • Each rooftop can follow the same security and support process.
  • Required policies and risk records stay organized for review.
  • Managers receive clear reports on open risks and completed work.

The result is a steadier workday for dealership staff and a clearer security program for leadership. We coordinate with your DMS and other key vendors instead of asking your team to manage every handoff.

We support single stores and groups with several rooftops. The plan is based on your current systems, business hours, locations, and growth goals.

What the Work Looks Like

  1. We meet with store leaders and learn how sales, service, parts, and finance work.
  2. We list each location, system, vendor, user group, and important data flow.
  3. We review DMS access, remote vendor access, email, backups, phones, and Wi-Fi.
  4. The first plan addresses urgent risk without slowing down daily store work.
  5. We set clear support paths for staff, managers, vendors, and after-hours needs.
  6. Each user receives the access needed for the job and no more.
  7. Shared rules make security and support more consistent across every rooftop.
  8. We test backup recovery and record the result for management review.
  9. We help organize policies, vendor records, training, and risk review evidence.
  10. Store leaders receive simple reports instead of a list of technical alerts.
  11. We plan changes with DMS and other vendors to reduce blame and delay.
  12. The program grows with new staff, stores, systems, and compliance duties.
Challenges We Solve

What Makes Dealership IT Different.

Services

Managed IT Built Around How Dealerships Operate.

Client Results

Real Engagements in This Industry.

Real EngagementFranchise Auto DealerGLBA / FTC Safeguards

As a dealer that arranges customer financing, the dealership is a financial institution under the FTC Safeguards Rule and needed a managed environment built around that obligation, not a reactive break-fix setup with no documented security program.

What We Did
  • Transitioned the dealership to a fully managed IT environment with proactive monitoring.
  • Helped build a written information security program aligned with the FTC Safeguards Rule, covering customer financial data.
  • Helped implement and document the administrative, technical, and physical safeguards the FTC Safeguards Rule requires.
What Changed
  • A managed, monitored environment in place of reactive support.
  • A documented information security program aligned with the FTC Safeguards Rule for the dealership customer financial data.
Continue Exploring

Other Industries We Serve.

Automotive

Technology for Franchised and Independent Dealers.

Auto dealerships run on a technology stack few other industries carry. The DMS, the OEM portals, F&I systems, CRM, inventory feeds, and the physical security plant all have to stay online through extended business hours.

At the same time, dealers must meet strict federal and state data-protection obligations. Cyber One Solutions supports automotive clients across Texas and Tennessee with both the day-to-day operations and the compliance discipline the industry now requires.

FTC Safeguards Rule and Data Protection.

The amended FTC Safeguards Rule classifies auto dealers as covered financial institutions. That means several controls are not optional.

Dealers need a written information security program, a designated qualified individual, annual risk assessments, MFA on any system with customer non-public information, and an incident response plan.

We implement and maintain the technical portions of the Safeguards program, document the administrative controls, and prepare the evidence your compliance partner needs at audit time.

Dealer Systems Integration.

Several factors shape the day-to-day experience for everyone on the floor. DMS uptime, OEM connectivity, printer and barcode-scanner reliability, and the ability to quickly stand up temporary workstations in service lanes or F&I offices all matter.

We document each integration, maintain relationships with the major DMS and OEM support teams, and own the coordination when a problem spans multiple vendors.

Extended Hours and Weekend Coverage.

Service departments open early and sales floors close late. Our after-hours on-call rotation is staffed by engineers who already know your environment.

The person answering the phone on a Saturday afternoon has access to your documentation, your passwords, and your escalation paths without having to read in from a cold start.

Common Questions

Frequently Asked Questions

Do you have experience with specific DMS vendors?

Yes. Clients in our footprint use CDK, Reynolds and Reynolds, Dealertrack, and several independent platforms.

Our role is not to replace the DMS vendor but to manage the network, identity, and endpoint environment the DMS runs in, and to coordinate with the vendor when integration issues cross boundaries.

Can you help prepare for a Safeguards Rule audit?

Yes. We produce the technical evidence portion of a Safeguards audit (access reviews, MFA enforcement reports, vulnerability scan results, backup validation logs, and

incident response test records) and work directly with your legal or compliance advisor on the administrative pieces.

Do you provide general IT support for auto dealerships, not just compliance?

Yes. Compliance is one part of the program.

We also provide day-to-day managed IT support across every rooftop: help desk coverage for sales, service, and F&I staff, DMS and workstation support, patch and update management, and unified multi-location networking.

FTC Safeguards compliance runs alongside that operational support, not instead of it.