Managed Cybersecurity
A scorecard for separating a real managed security operation from a bundle of resold tools. It focuses on the people, authority, controls, evidence, and response process behind the provider’s security claims.
The guide is delivered by email after the short form is submitted.
Questions the Guide Helps You Ask
Who investigates a high-severity alert at 2 a.m., and what authority do they have to contain it?
Is managed EDR installed and monitored on every workstation and server?
Are email security, MFA, vulnerability management, and awareness training included?
Can the provider walk through a real incident from detection through recovery?
What You Leave With
Verify that 24/7 security means staffed response, not an unattended alert mailbox.
Identify which controls are included and which become surprise add-ons.
Test whether the incident response and recovery story holds up before an emergency.
Buyer Questions
Use these answers as a starting point, then require the provider to tailor every commitment to your environment and put it in writing.
An MSP manages business technology and user support. An MSSP specializes in security monitoring, detection, containment, vulnerability management, and incident response. A mature provider may deliver both under one accountable service.
No. Software can generate alerts around the clock while nobody acts until morning. Ask who is staffed, what they investigate, and whether they can isolate an endpoint or identity without waiting for approval.
For most businesses, the baseline includes MFA, managed EDR, email security, patching, tested backups, security awareness training, and a documented incident response process.
