Cyber One Solutions is a business technology and cybersecurity company. We provide managed IT, managed cybersecurity, cloud and Microsoft 365, connectivity and VoIP, infrastructure and cabling, and IT consulting and compliance support. In practice, that means we run and secure the technology a business depends on every day, and we help close the gaps that regulators, auditors, and cyber-insurance carriers ask about.

We serve commercial businesses across our Texas and Tennessee metros, including Houston, Dallas, Spring, and Lufkin in Texas and Sevierville in Tennessee, along with the surrounding communities. For services that do not depend on an on-site visit, we support businesses across the United States. We focus on commercial customers and do not serve residential or home users.

Break-fix support charges by the incident and only acts after something has already failed. Managed IT is a flat-fee relationship where we proactively monitor, patch, back up, and support your systems to prevent problems in the first place. The incentives are aligned: because the fee is the same whether or not things break, prevention benefits both sides. Managed IT also folds in the ongoing security work that a per-incident model rarely covers.

Our managed cybersecurity is layered rather than a single product. It typically includes endpoint detection and response, monitoring, email security, multi-factor authentication, patch and vulnerability management, and support for backups and incident response. The goal is defense in depth, so a single failure does not expose the whole business. We scope the specific controls to your environment and risk.

Yes. We implement and maintain the technical and administrative security controls behind these frameworks, and we help produce the evidence an auditor or underwriter expects. We are careful about the boundary: independent third parties perform formal certification and attestation, and compliance responsibility rests with your business and its legal counsel. Our role is to build and run the controls those parties evaluate.

Our managed clients get a staffed help desk with an average 15-minute response on critical issues, backed by a 24/7/365 network operations center for emergencies. Response commitments are defined by severity, so urgent, business-down issues are prioritized. We define response as a real person beginning work, not an automated ticket acknowledgment.

Yes. Alongside fully managed IT, we offer co-managed support that works with an internal IT team, adding capacity, tooling, after-hours coverage, and specialized security and compliance expertise. Co-management is common for organizations that have IT staff but need to extend their reach without adding headcount.

We work with small and mid-sized commercial organizations across a range of industries, including professional services, healthcare, legal, finance and accounting, auto dealerships, manufacturing, construction, government, education, and nonprofits. Many of our clients operate in regulated or compliance-driven industries where security and documentation are not optional.

Onboarding starts by inventorying and documenting your environment so nothing depends on one person's memory. We establish a security baseline, confirm you own your data, domain, and administrative credentials, and put monitoring, patching, and backups in place. From there, support becomes proactive. We aim to make the transition orderly and low-disruption rather than a disruptive cutover.

Managed services are delivered for a predictable, recurring fee based on the scope of what we support, rather than unpredictable hourly billing. Project work, such as a migration, network build, or assessment, is scoped separately with a defined beginning and end. We scope every engagement to what a business actually needs, and we are transparent about which controls are included in the base program and which are separate.