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Hardware Sales & Support

Services / Hardware Sales & Support

Business Computers and Printers.
Sold and Set Up Right.

Need a new computer, laptop, or printer for your business without committing to a managed services contract? Cyber One Solutions sells and sets up business-grade hardware from HP, Lenovo, Dell, and ASUS, with as-needed support billed time and materials.

This is not Managed IT. There is no service-level agreement, no defined response target, and no monthly contract. It is straightforward hardware sales and reactive support for businesses that just need a device set up and supported when they call.

What's Included
New business-grade computers, laptops, and workstations from HP, Lenovo, Dell, and ASUS.
Printer sales (sales only; we do not provide printer service or repair).
Setup, configuration, and our monitoring agent installed for asset visibility.
Data, file, and software transfer from your old device to your new one.
Common software installation and licensing, including Microsoft 365 and antivirus.
Manufacturer warranty and RMA claim coordination for hardware we sell.
Ongoing as-needed support, billed time and materials in quarter-hour increments.
What This Is Not
No service-level agreement or defined response target. Work is scheduled as technician availability allows.
No proactive monitoring, patch management, or scheduled maintenance.
No monthly contract. Every visit and every hour is billed individually.
No Apple products. We resell HP, Lenovo, Dell, and ASUS only.
No copier sales or copier service of any kind.
Side by Side

Hardware Sales & Support vs. Managed IT.

CapabilityManaged IT
Recommended
Hardware Sales & Support
Response time.Defined response targets under a service-level agreement.No guarantee. Scheduled as technician availability allows.
Billing model.Flat monthly rate per device.Time and materials, billed in 15-minute increments.
Proactive monitoring.Included.Not included.
Patch management.Included.Not included.
Managed endpoint security and EDR.Included.Not included.
New computer and printer sales.Coordinated as part of your managed environment.Included.
Setup, data transfer, and software install.Included as part of onboarding.Billed time and materials.
Best for.Businesses that want ongoing coverage and predictable costs.A one-time hardware purchase or occasional support need.
What We Sell

A Straightforward Hardware Lineup, Clearly Scoped.

Computers & Laptops

Business-grade desktops, laptops, and workstations from HP, Lenovo, Dell, and ASUS. We do not sell or service Apple products.

Printers

Printer sales only. We do not provide printer service or repair, and we do not sell or service copiers.

Setup & Data Transfer

We set up your new hardware, install our monitoring agent for asset visibility, and transfer files and software from your old device.

As-Needed Support

Ongoing support billed time and materials in quarter-hour increments, including manufacturer warranty and RMA coordination.

Common Questions

Hardware Sales & Support Questions, Answered.

Common questions from business clients considering a hardware purchase without a managed services commitment.

Don't see your question?
Our team answers questions like these every day, no sales pitch attached.
Ask a Question
Related Services

Related Services.

A hardware purchase is often the first step toward a broader technology relationship. Explore how Cyber One Solutions supports the rest of your environment.

Managed IT Services
Full IT management with a flat monthly rate, defined response times, and proactive monitoring.
Learn More
Non-Managed Services
Scoped, quoted project work such as office build-outs, migrations, and infrastructure refreshes.
Learn More
Technology Assessments
A documented review of your current environment and a prioritized improvement roadmap.
Learn More
Hardware Sales & Support

Clear Scope, Clear Billing, No Surprises.

Hardware Sales & Support exists for business clients who need a computer, laptop, or printer purchased and set up without entering into a managed services agreement.

It is intentionally reactive: we do the work when you call, we bill for the time it takes, and we do not promise more than that.

Billed Time and Materials, Nothing Bundled In.

Support under this service line is billed time and materials in quarter-hour increments. Hardware and software are quoted and billed separately from labor. There is no flat monthly rate, no bundled monitoring, and no minimum commitment.

You pay for the hardware you buy and the time we spend, and nothing else.

Available to Business Clients, New or Existing.

Hardware Sales & Support is available to any business client, whether you already work with us or this is your first purchase. It is not available to individual consumers.

If you later decide you want defined response times, proactive monitoring, and a flat monthly rate, our Managed IT team can transition your equipment into a managed environment.

Know the Boundaries Before You Buy.

We resell HP, Lenovo, Dell, and ASUS computers, laptops, and workstations, and we sell printers. We do not sell or service Apple products, we do not service printers, and we do not sell or service copiers.

If your need falls outside that scope, ask us directly before placing an order so there is no confusion about what is included.