Privacy Policy

Privacy Policy

Cyber One Solutions, LLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard personal information in connection with our website at www.cyberonesol.com and our managed IT and cybersecurity services.

Our principal place of business is located at 1110 NASA Pkwy, Suite 630, Houston, Texas 77058. This policy is governed by the laws of the State of Texas.

We may collect the following categories of personal information:

• Contact information such as name, email address, phone number, and mailing address.
• Business information including company name, job title, and industry.
• Technical data including IP address, browser type, operating system, and usage data collected automatically when you visit our website.
• Service-related data collected in connection with the delivery of managed IT services.
• Communications and correspondence you send to us, including support tickets and inquiries.

We use the information we collect to:

• Provide, operate, and improve our services.
• Communicate with you about your account, service updates, and support requests.
• Send marketing communications where you have opted in.
• Comply with legal obligations and enforce our agreements.
• Protect the security and integrity of our systems and services.
• Analyze website usage to improve user experience.

We do not sell your personal information. We may share your information with:

• Service providers and subcontractors who assist in delivering our services, subject to confidentiality obligations.
• Technology partners and vendors integral to service delivery.
• Legal authorities when required by law, court order, or governmental regulation.
• Successor entities in the event of a merger, acquisition, or sale of assets.

We retain personal information for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. Service client data retention follows the terms of each applicable service agreement.

We implement industry-standard administrative, technical, and physical safeguards to protect your personal information. As a managed cybersecurity provider, data security is core to our business. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

If you are a Texas resident, you may have certain rights under the Texas Data Privacy and Security Act (TDPSA), including the right to:

• Know what personal data we collect and how it is used.
• Request correction of inaccurate personal data.
• Request deletion of personal data we hold about you.
• Opt out of the sale or sharing of personal data (we do not sell personal data).
• Non-discrimination for exercising your privacy rights.

To submit a privacy request, contact us at [email protected] or call (866) 998-7691.

Cyber One Solutions, LLC operates an SMS messaging program to communicate with clients, prospects, and contacts who have opted in to receive text messages. By providing your mobile phone number and submitting an opt-in form, or by otherwise providing express written consent, you agree to receive recurring automated text messages from us. Consent is not a condition of purchasing any goods or services.

We use your mobile number solely to send messages related to our services and do not sell or share it with third parties for their marketing purposes. Your mobile number is handled in accordance with this Privacy Policy and our SMS Opt-In Disclaimer.

You may opt out at any time by replying STOP to any message or by contacting us directly. Reply HELP for assistance. Message and data rates may apply. Message frequency varies.

Our website uses cookies and similar tracking technologies. See our Cookie Policy for details on how we use cookies and how to manage your preferences.

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children.

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our website with a revised effective date. Continued use of our services after any changes constitutes your acceptance of the updated policy.

If you have questions about this Privacy Policy or our privacy practices, please contact us:

Cyber One Solutions, LLC
1110 NASA Pkwy, Suite 630
Houston, Texas 77058
Phone: (866) 998-7691
Email: [email protected]