Cyber One Solutions delivers managed IT, 24/7 security monitoring, and compliance support to Plano businesses from our Dallas Fort Worth office a short drive down the tollway.
Cyber One Solutions provides managed IT and managed cybersecurity to commercial businesses in Plano, Texas.
We run the help desk, monitor servers and endpoints around the clock, patch systems on a documented schedule, manage backups, and keep the records auditors expect.
Everything sits under one contract, so when something breaks, one team answers instead of three vendors pointing at each other.
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Plano sits roughly twelve miles north of our Farmers Branch office, a straight run up the Dallas North Tollway. That proximity matters when a switch fails in a Legacy West suite or a server room at a corporate campus needs hands on hardware.
Remote work resolves most issues, and field dispatch covers the rest across the metroplex.
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Most Plano environments we are built to serve run between twenty and two hundred fifty users, often a corporate office or regional headquarters with a regulatory framework on the calendar every year.
The base contract includes a 24/7 Security Operations Center, managed EDR on every endpoint, and the monthly artifacts a GLBA, FTC Safeguards, or HIPAA review will ask for.
What We Deliver
Services We Deliver in Plano
We start with a discovery conversation and a written assessment of the current environment, then scope a managed contract around the outcome the business actually needs.
Onboarding deploys monitoring and security agents, documents the network, and brings every endpoint under management.
From there the work is steady and quiet: continuous monitoring out of the NOC, security alerts triaged in the 24/7 SOC, patches applied on a documented cadence, backups tested, and tickets resolved by a named team that knows the Plano environment.
On Silver and Gold plans, a vCIO reviews performance, security posture, and the technology roadmap with leadership on a scheduled basis, so technology spending lines up with business priorities instead of arriving as a surprise.
Managed IT and Help Desk
United States based help desk, continuous monitoring, patch management, backup operations, and vendor coordination for Plano offices, delivered for a flat monthly rate with no per-ticket fees, plus vCIO planning on Silver and Gold plans.
Managed Cybersecurity and 24/7 SOC
A Security Operations Center watching your environment around the clock, with managed EDR on every endpoint, email security, and incident response, included in the base managed contract.
Compliance Support: GLBA, FTC Safeguards, HIPAA
The written policies, access reviews, and monthly evidence library that Plano financial, healthcare, retail, and technology firms need to satisfy auditors and the FTC Safeguards Rule.
Microsoft 365 and Cloud Management
Administration, security hardening, and conditional access for Microsoft 365 and Azure tenants, with MFA enforced and Defender configured from day one.
Network and Infrastructure
Firewall, switching, and wireless deployment and management for Plano corporate offices and campuses, with cellular failover where uptime cannot lapse.
Cyber Insurance Readiness
Documentation and control alignment that maps directly to underwriter questionnaires, so Plano businesses can answer accurately and qualify for coverage at renewal.
Why Cyber One Solutions
Why Plano Businesses Choose Us
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One Contract for IT, Security, and Compliance Records
Plano firms under GLBA, the FTC Safeguards Rule, or HIPAA usually juggle an IT vendor, a separate security tool, and a consultant for audit support. We consolidate all three.
The help desk, the 24/7 SOC, and the monthly compliance artifacts run under a single agreement with one accountable team.
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A Nearby Office, Not a National Call Center
Our Dallas Fort Worth office is a short drive down the tollway from Legacy West and the Plano corporate corridor.
Most issues resolve remotely, and when a problem needs hands on hardware, a field engineer reaches Plano sites without a cross-country dispatch delay.
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Built for Corporate and Regional Headquarters
We are structured for the twenty to two hundred fifty user environments common across Plano office parks: corporate offices, regional headquarters, and the professional services firms that support them.
Multi-site and larger environments are supported under the same contract.
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Cyber Insurance and Underwriter Requirements Handled
MFA enforcement, managed EDR, email security, tested backups, and a documented incident response plan are the controls underwriters now require.
We operate them as standard and provide the written attestations a Plano firm needs to complete a policy application or renewal accurately.
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Microsoft 365 and Cloud Ownership Without the Guesswork
We manage identities, licensing, security policies, email, collaboration, and cloud administration as one documented environment. Your business keeps ownership of its tenant and data while our team handles the daily work and the security details.
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A Technology Roadmap Tied to the Business
On Silver and Gold plans, a named vCIO turns recurring issues, aging equipment, security priorities, and planned growth into a practical roadmap. Leadership can see what comes next, why it matters, and what to budget before an emergency forces the decision.
What Our Clients Say
Rated 4.9 on Google by Texas and Tennessee businesses
Always very responsive to my calls for help. Very knowledgeable in what they do.
Lisa Rader
Best IT company anywhere! These guys seem to work round the clock to make sure we are taken care of!
Debra Cahill
Cyber One Solutions has been a reliable partner for our IT needs. They have consistently provided excellent service and support, ensuring that our systems run smoothly and efficiently.
Stephen Naleway
Our Technology Stack
The platforms we deploy and manage.
A vetted stack of monitoring, security, cloud, and network platforms, managed end to end so every tool works together.
Local Context
Serving Plano from our Dallas office.
Plano is one of the most corporate-dense cities in Texas.
The Legacy West and Legacy business district along the Dallas North Tollway anchors major headquarters and regional operations in finance, insurance, technology, food and consumer goods, and corporate services, including names like Toyota North America, a large JPMorgan Chase campus, Frito-Lay, and Liberty Mutual.
That concentration pulls a deep ecosystem of professional services firms, registered investment advisers, lenders, accounting practices, and medical groups into the surrounding office parks.
Businesses in Plano that handle financial data fall under GLBA and the FTC Safeguards Rule, healthcare practices answer to HIPAA, and a growing number of technology vendors face security reviews from their enterprise customers.
As an IT provider with a Dallas office nearby, Cyber One Solutions supports those Plano businesses directly, with compliance record-keeping built into the managed service rather than bolted on as a separate project.
On-site support follows your plan: Bronze and Silver are remote-based, with on-site visits billed at standard rates, and Gold includes on-site dispatch at no additional charge within our standard coverage area. See plans and pricing for what each tier includes.
A complete, plain-language evaluation guide for business owners comparing managed service providers. It includes a 10-point checklist, pricing guidance, red flags, a printable scorecard, and twelve industry playbooks.
Compare up to three MSPs on the same objective criteria.
Spot low headline prices that hide security and support add-ons.
Use an industry-specific playbook for legal, finance, healthcare, construction, manufacturing, and more.
Common Questions
Managed IT in Plano: common questions.
Yes. Plano businesses use different terms for the same service: managed IT, IT support, and hiring a managed service provider, or MSP, all describe one team running the help desk, the network, and security monitoring under a single contract.
Cyber One Solutions provides Plano IT support as a managed service provider, so whichever term you search for around Plano, the scope is the same: a 24/7 SOC, a help desk, and the compliance documentation your business needs.
Yes. We serve commercial businesses across Plano from our Dallas Fort Worth office, a short drive south down the Dallas North Tollway.
Most support is delivered remotely, and field engineers dispatch to Plano sites across the Legacy West and corporate corridor when hardware needs hands on it.
It depends on the industry. Financial services and lenders fall under GLBA and the FTC Safeguards Rule, medical practices answer to HIPAA, and nearly every business now faces cyber insurance underwriting requirements.
We build the matching evidence library into the managed service so audits do not become a separate scramble.
Yes. Our co-managed model extends an internal IT lead with 24/7 NOC coverage, a full help desk bench, a managed security stack, and specialist escalation.
The internal person stays in place and handles what they do best while we provide the depth that would otherwise require several additional hires.
Managed IT is priced per managed device. For a standard one-year term, workstations and servers start near $55 for Bronze, $65 for Silver, and $90 for Gold, plus the required $14.95 premium endpoint agent. Final scope follows a complimentary assessment.
There is no separate line item for the SOC or for audit support, and the rate is reviewed at the quarterly business review.
Ask three questions before you sign. Are response commitments in writing? Is security included in the base contract or quoted separately? Can leadership read the monthly reporting without translation?
Cyber One Solutions serves Plano from its Dallas Fort Worth office down the tollway, with a 24/7/365 NOC and SOC, a 15-minute average response on critical issues, and flat-rate monthly pricing.
Let's talk about what your business actually needs.
No bait-and-switch pricing. Just a straightforward conversation about your technology, your risks, and what it takes to run a secure, reliable environment.