01One Contract Covers IT, Security, and Compliance
The help desk, 24/7 monitoring out of the NOC, managed EDR on every endpoint, and the documentation an auditor or insurer asks for all run under a single flat monthly agreement. There is no separate security line item and no third vendor for audit support.
When something breaks at a Dickinson office, one team answers.
02Backup and Disaster Recovery Built for a Storm-exposed Corridor
Dickinson has weathered major flooding from storms including Hurricane Ike and Hurricane Harvey, so we treat offsite, image-based backups and a documented disaster recovery plan as core to every engagement, not an upsell.
Backups are tested with scheduled restores so recoverability is proven before the next storm season, not assumed.
03Same-day On-site from a Nearby Office
Our headquarters sits a short drive north via I-45 at 1110 NASA Parkway, well inside our standard coverage radius.
Remote fixes are handled immediately and on-site dispatch reaches Dickinson the same business day, with parts and loaner equipment held locally to cut down on truck rolls.
04Flat-rate Pricing with No Surprise Invoices
Managed IT is priced per managed device. For a standard one-year term, workstations and servers start near $55 for Bronze, $65 for Silver, and $90 for Gold, plus the required $14.95 premium endpoint agent. Final scope follows a complimentary assessment.
Onboarding new staff, patching servers, and replacing a failed laptop do not generate surprise hourly charges the way break-fix support does.
05Microsoft 365 and Cloud Ownership Without the Guesswork
We manage identities, licensing, security policies, email, collaboration, and cloud administration as one documented environment. Your business keeps ownership of its tenant and data while our team handles the daily work and the security details.
06A Technology Roadmap Tied to the Business
A named vCIO turns recurring issues, aging equipment, security priorities, and planned growth into a practical roadmap. Leadership can see what comes next, why it matters, and what to budget before an emergency forces the decision.