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Richmond, Texas

Managed IT Services
in Richmond, Texas

Cyber One Solutions runs the help desk, the 24/7 monitoring, and the compliance documentation for Richmond businesses under one flat-rate contract, supported from our NASA Parkway office about 30 miles northeast via US-59/I-69.

Overview
01

Richmond is the seat of Fort Bend County government, and the law firms, title companies, accounting practices, and other professional offices clustered around the courthouse and county buildings run on client data they are obligated to protect.

Cyber One Solutions delivers managed IT and managed cybersecurity to Richmond organizations as a single fixed monthly service:

a United States based help desk, a 24/7 Network Operations Center watching every device, managed endpoint detection and response on every workstation, email security, patching, tested backups, and

the audit documentation regulated and client-facing firms depend on. One team answers, not three vendors pointing at each other.

02

Most of the organizations we serve in the area run between 15 and 250 users across one or two offices, often without dedicated internal IT, and they share a common pressure:

a court deadline, a client engagement letter, an insurer, or a regulation that now requires controls they did not have to prove before.

We build the operational foundation first, then layer the security and compliance evidence on top of it, so the same engineers who keep the network running are the ones who produce the reports a client, auditor, or carrier asks for.

03

Because our headquarters sits at 1110 NASA Parkway in Houston, roughly 30 miles northeast via US-59/I-69, Richmond is inside our standard on-site coverage radius.

Remote support is dispatched immediately, and field engineers reach the city the same business day when something needs hands on a switch, a server, or a failed endpoint.

What We Deliver

Services We Deliver in Richmond

We start every Richmond engagement with an inventory of the environment and the basics: MFA, endpoint protection, and a clear picture of what is on the network. Nothing major is changed until that baseline is in place.

From there, the help desk and the 24/7 NOC carry the daily load, our security operations team manages EDR and triages alerts around the clock, and a named vCIO meets with your leadership on a scheduled basis to walk through performance, security posture, and

a rolling technology roadmap tied to your budget cycle.

Managed IT and Help Desk

A fully staffed IT department for a predictable monthly rate: United States based help desk by phone, email, or portal, continuous monitoring, patching, documentation, and vCIO roadmap planning, with no per-ticket fees.

Managed Cybersecurity and 24/7 SOC

Managed EDR on every endpoint, a 24/7 Security Operations Center correlating endpoint, identity, email, and network activity, and an incident response process that contains threats fast rather than improvising during an event.

IT for Law Firms and Title Companies

Confidentiality-focused managed IT for the attorneys and title companies around the Fort Bend County courthouse: access controls, encrypted email, MFA enforcement, and

documented controls that support cyber insurance applications and client security questionnaires.

HIPAA and Healthcare IT

PHI-ready managed IT for Richmond healthcare providers: MFA enforcement, access controls, immutable backups, and a monthly HIPAA evidence pack mapped to the controls auditors actually review.

Backup and Disaster Recovery

Image-based, ransomware-resistant backups for servers, workstations, and Microsoft 365, with scheduled test restores so recoverability is proven before a real disaster, not assumed.

Microsoft 365 and Cloud Administration

Identity, licensing, email, collaboration, security policies, and day-to-day Microsoft 365 administration managed as one documented environment.

Why Cyber One Solutions

Why Richmond Businesses Choose Us

01

One Contract Covers IT, Security, and Compliance

The help desk, 24/7 monitoring out of the NOC, managed EDR on every endpoint, and the documentation an auditor or insurance carrier asks for all run under a single flat monthly agreement.

There is no separate security line item and no third vendor for audit support. When something breaks at a Richmond office, one team answers.

02

Built for the County Seat's Legal and Professional Services Base

Richmond's attorneys, title companies, and accounting firms carry client files and case records that need to stay confidential and available, especially around court deadlines.

We enforce MFA, manage EDR, run immutable backups, and document the access controls that support a cyber insurance application or a client's security questionnaire.

03

Same-day On-site from a Nearby Office

Our headquarters sits at 1110 NASA Parkway in Houston, roughly 30 miles northeast via US-59/I-69, well inside our standard coverage radius.

Remote fixes are handled immediately and on-site dispatch reaches Richmond the same business day, with parts and loaner equipment held locally to cut down on truck rolls.

04

Flat-rate Pricing with No Surprise Invoices

Managed IT is priced per managed device. Bronze generally runs about $50 per PC each month, Silver about $60, and Gold about $100; smaller deployments generally cost more per device and larger standardized deployments generally cost less.

Onboarding new staff, patching servers, and replacing a failed laptop do not generate surprise hourly charges the way break-fix support does.

05

Microsoft 365 and Cloud Ownership Without the Guesswork

We manage identities, licensing, security policies, email, collaboration, and cloud administration as one documented environment. Your business keeps ownership of its tenant and data while our team handles the daily work and the security details.

06

A Technology Roadmap Tied to the Business

A named vCIO turns recurring issues, aging equipment, security priorities, and planned growth into a practical roadmap. Leadership can see what comes next, why it matters, and what to budget before an emergency forces the decision.

What Our Clients Say

Rated 4.9 on Google by Texas and Tennessee businesses
They are the Chick-Fil-A of the IT world when it comes to service. They always go above and beyond to make sure we are taken care of. Super friendly and easy to deal with. 12/10 recommend.
Dakoda Fandry
Cyber One is one of the most professional MSP's I have had the pleasure in working with. We are so blessed to have them as a customer and a advisor.
Cory Mccarra
Always very responsive to my calls for help. Very knowledgeable in what they do.
Lisa Rader
Local Context

Serving Richmond from our Houston office.

Richmond sits along the Brazos River as the county seat of Fort Bend County, immediately adjacent to Rosenberg and part of one of the fastest-growing counties in Texas, with development continuing west along the Grand Parkway toward Fulshear.

Many of these firms handle sensitive records under professional confidentiality obligations and carry cyber liability insurance that increasingly requires documented security controls before a claim is paid.

Our office is a straightforward drive northeast on US-59/I-69, which is why Richmond is a natural part of the service area we cover from the NASA Parkway headquarters.

Served from our Houston office

1110 NASA Pkwy, Suite 630, Houston, TX 77058

(281) 672-8035
Free Buyers Guide

Download the Managed IT Buyers Guide.

A complete, plain-language evaluation guide for business owners comparing managed service providers. It includes a 10-point checklist, pricing guidance, red flags, a printable scorecard, and twelve industry playbooks.

  • Compare up to three MSPs on the same objective criteria.
  • Spot low headline prices that hide security and support add-ons.
  • Use an industry-specific playbook for legal, finance, healthcare, construction, manufacturing, and more.
Cover of the Managed IT Buyers Guide, the first page of the downloadable PDF.
Common Questions

Managed IT in Richmond: common questions.

Yes. Richmond businesses use different terms for the same service: managed IT, IT support, and hiring a managed service provider, or MSP, all describe one team running the help desk, the network, and security monitoring under a single contract.

Cyber One Solutions provides Richmond IT support as a managed service provider, so whichever term you search for around Richmond, the scope is the same: a 24/7 SOC, a help desk, and the compliance documentation your business needs.

Ready to Get Started?

Let's talk about what your business actually needs.

No long-term lock-ins, no bait-and-switch pricing. Just a straightforward conversation about your technology, your risks, and what it takes to run a secure, reliable environment.

Brian Carrico, President and CEOCody Carrico, Vice President and COOSean Massingill, Senior Systems EngineerMiles Brumbaugh, Senior Helpdesk ManagerCole Williams, Senior Account ManagerChloe Flores, Senior Project ManagerYou'll talk to a real person.Our Texas and Tennessee team averages a 15-minute first response.
Meet the Team