Cyber One Solutions runs the help desk, the 24/7 monitoring, and the compliance documentation for Kemah businesses under one flat-rate contract, supported from our NASA Parkway office about seven miles up the shoreline.
Kemah sits at the mouth of Clear Creek on Galveston Bay, directly across the channel from Seabrook, and its economy is built around the Kemah Boardwalk, the waterfront restaurants, the marinas, and the retail and hospitality businesses that serve visitors from across the Houston region. Cyber One Solutions delivers managed IT and managed cybersecurity to Kemah businesses as a single fixed monthly service: a United States based help desk, a 24/7 Network Operations Center watching every device, managed endpoint detection and response on every workstation, email security, patching, tested backups, and the audit documentation regulated and card-processing businesses depend on. One team answers, not three vendors pointing at each other.
Nearly every business on the Kemah waterfront takes card payments, which puts PCI DSS squarely in scope, and the cyber insurance applications carriers now send every renewal cycle ask the same hard questions about MFA, endpoint protection, and backup testing regardless of industry. Hospitality operations also run on systems that cannot afford downtime on a summer weekend: point-of-sale terminals, kitchen displays, guest Wi-Fi, and booking platforms all have to stay up when the boardwalk is at capacity. We build the operational foundation first, then layer the security and compliance evidence on top of it, so the same engineers who keep the network running are the ones who produce the reports an auditor or insurer asks for.
Because our headquarters sits at 1110 NASA Parkway in Clear Lake, Kemah is only about seven miles from our office. Remote support is dispatched immediately, and field engineers reach the city the same business day when something needs hands on a switch, a point-of-sale system, or a failed endpoint.
We start every Kemah engagement with an inventory of the environment and the basics: MFA, endpoint protection, and a clear picture of what is on the network, including any point-of-sale or card-processing systems. Nothing major is changed until that baseline is in place. From there, the help desk and the 24/7 NOC carry the daily load, our security operations team manages EDR and triages alerts around the clock, and a named vCIO meets with your leadership on a scheduled basis to walk through performance, security posture, and a rolling technology roadmap tied to your budget cycle.
A fully staffed IT department for a predictable monthly rate: United States based help desk by phone, email, or portal, continuous monitoring, patching, documentation, and vCIO roadmap planning, with no per-ticket fees.
Managed EDR on every endpoint, a 24/7 Security Operations Center correlating endpoint, identity, email, and network activity, and an incident response process that contains threats fast rather than improvising during an event.
MFA enforcement, network segmentation, and documented security controls for restaurants, shops, and hospitality businesses that process card payments, along with the evidence carriers request during cyber insurance underwriting and renewal.
Image-based, ransomware-resistant backups for servers, workstations, and Microsoft 365, with scheduled test restores so recoverability is proven before a storm or a ransomware event, not assumed.
As a Microsoft Cloud Solution Provider, we provision, secure, and support Microsoft 365 and Azure with conditional access, MFA enforcement, and Defender turned on from day one.
Risk assessments, access controls, and audit-ready documentation for medical and dental practices serving the Kemah area, built on the same managed IT foundation as the rest of the network.
The help desk, 24/7 monitoring out of the NOC, managed EDR on every endpoint, and the documentation an insurer or auditor asks for all run under a single flat monthly agreement. There is no separate security line item and no third vendor for compliance support. When something breaks at a Kemah restaurant, shop, or office, one team answers.
Our headquarters at 1110 NASA Parkway in Clear Lake is a short drive up the shoreline from Kemah. Remote fixes are handled immediately and on-site dispatch reaches Kemah the same business day, with parts and loaner equipment held locally to cut down on truck rolls.
Point-of-sale terminals, guest Wi-Fi, booking systems, and kitchen displays have to stay up when the waterfront is busiest. Continuous monitoring catches failing hardware and connectivity problems early, and redundant internet options keep card processing alive when a primary circuit drops.
Per-user pricing is set at the start and locked for the contract term, then reviewed at a scheduled business review with your leadership. Onboarding seasonal staff, patching a point-of-sale system, and replacing a failed laptop do not generate surprise hourly charges the way break-fix support does.
Best IT company anywhere! These guys seem to work round the clock to make sure we are taken care of!
Always very responsive to my calls for help. Very knowledgeable in what they do.
The leadership team here walks the walk and talks the talk. It does not matter if you are big or small, these guys will be in the trenches working for you at any time of the day or night.
A vetted stack of monitoring, security, cloud, and network platforms, managed end to end so every tool works together.
Kemah is a small Galveston County city on Galveston Bay at the mouth of Clear Creek, facing Seabrook across the channel and anchoring the southern end of the waterfront corridor that markets itself as the boating capital of Texas. The Kemah Boardwalk's restaurants, rides, and shops make tourism and hospitality the city's dominant industry, supported by marinas, marine services, vacation rentals, and the small retail and professional businesses clustered along Highway 146 and in the Lighthouse District. That mix means PCI DSS and cyber insurance underwriting requirements are the most common compliance drivers for Kemah businesses, with HIPAA relevant to nearby medical and dental practices that serve the community.
A practical guide for business owners comparing managed IT providers. It covers what belongs in a monthly contract, the controls regulators and insurers expect, and the questions that reveal how a provider actually operates.
Yes. Kemah businesses use different terms for the same service: managed IT, IT support, and hiring a managed service provider, or MSP, all describe one team running the help desk, the network, and security monitoring under a single contract. Cyber One Solutions provides Kemah IT support as a managed service provider, so whichever term you search for around Kemah, the scope is the same: a 24/7 SOC, a help desk, and the compliance documentation your business needs.
No long-term lock-ins, no bait-and-switch pricing. Just a straightforward conversation about your technology, your risks, and what it takes to run a secure, reliable environment.
You'll talk to a real person.Our Texas and Tennessee team averages a 15-minute first response.