Every Webster engagement starts with an inventory of the environment and the security basics: MFA, endpoint protection, and a clear picture of what is on the network. Nothing disruptive changes until that baseline is set.
From there the help desk carries the daily IT support load, the NOC and SOC watch the environment 24/7/365, and a named vCIO reviews performance, security posture, and a rolling roadmap with your leadership on a schedule.
Compliance evidence is collected continuously as a byproduct of the work, so an audit or a cyber insurance renewal means pulling a current report rather than starting a project.
Managed IT Services and Help Desk
A full IT department as a flat monthly service: United States based help desk, 24/7/365 NOC monitoring, patching, documentation, vendor coordination, and vCIO roadmap planning, with no per-ticket fees.
Business Computer Support
Day-to-day computer support for workstations, servers, and the line-of-business applications your staff rely on, resolved remotely in most cases and on-site in Webster when hardware needs hands.
Outsourced IT for Offices Without Internal Staff
Complete outsourced IT for Webster businesses that run without an internal IT department: one accountable team for the network, the endpoints, the cloud, and the vendors.
Managed Cybersecurity and 24/7 SOC
Managed EDR on every endpoint, a 24/7/365 Security Operations Center triaging every alert, email security, and a documented incident response process, included in the base plan.
Backup and Disaster Recovery
Image-based, ransomware-resistant backups for servers, workstations, and Microsoft 365, supported by our Spring, Texas datacenter and tested so recovery is proven before it is needed.
Microsoft 365 and Cloud Administration
Identity, licensing, email, collaboration, security policies, and day-to-day Microsoft 365 administration managed as one documented environment.
